Benchmark Wine Group

Terms & Conditions

Terms & Conditions

Benchmark Wine Group, Inc. ('Benchmark') sells wine subject to the following terms and conditions. By placing an order with Benchmark Wine Group, the buyer agrees to the following:

All customers assert and affirm that they are at least 21 years old. Benchmark retains the right to use reasonable means to verify a buyer's age and reserves the right to refuse to sell wine to anyone. All shipments require that the carrier verify the age of the recipient before delivery. In most locations, it is illegal for anyone under the age of 21 to attempt to purchase alcohol. Benchmark will comply with any legal entity in the prosecution of anyone under the age of 21 attempting to buy alcohol.

Title to, and ownership of, all wine passes from seller to buyer in the State of California, and buyer takes all responsibility for shipping the wine from California to his or her home state. By placing an order, buyer authorizes seller to act on buyer’s behalf in arranging for transportation of the wine at the buyer’s direction. Alternatively, buyer may choose to pick up the wine at seller’s location, or make independent shipping arrangements. Seller makes no representation as to the legal rights of anyone to ship or import any wines, alcoholic beverages or other goods into any state. The buyer warrants that he or she is solely responsible for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine and other goods shipped to the applicable destination.

Benchmark will endeavor to follow specific shipping instructions. Such instructions should be indicated at time of purchase or emailed to shipping@benchmarkwine.com within 1 hour of ordering. For first-time clients, it can take up to 48 hours to authenticate a new account for security and fraud prevention. Once verified our shipping coordinators will proceed with getting the orders scheduled for the next available ship date. For further assistance, please contact orders@benchmarkwine.com.

For large shipments, commercial trucking companies can be arranged. Customers may make arrangements with Benchmark to use their own common carrier account or pick up their order at our Napa address by contacting shipping@benchmarkwine.com. Depending on the circumstances, shipping charges will be collected at the time of order or the time of shipment. In cases where excess funds have been collected due to combining orders, changing shipping methods, etc., a refund for unused funds will be provided. Where funds previously collected do not cover the costs of shipping, an additional amount may be charged at time of shipment.

Benchmark Wine Group is not responsible for wine damaged by a shipper, inappropriate storage/handling on the part of the shipper or weather conditions. We therefore recommend that you purchase optional shipment protection to protect your wine investment. Shipment Protection is additional coverage that may reimburse, or replace (when/if available), items that are lost, stolen, or damaged in transit. Shipment Protection is 1% of the total value of items ordered at the time your order is placed, exclusive of taxes, shipping, or other fees. In the case that you receive damaged merchandise, you must inform Benchmark Wine Group within 48 hours of delivery.

Benchmark will hold customer orders for up to 30 days before shipping or until the next seasonally moderate shipping window. This service is provided at no charge as a courtesy for our customers. Wine held remains the property of the buyer. Customers who choose not to ship within 30 days of order during a seasonally moderate shipping window will be charged $14 per case, per month for this service until shipment of the order. Benchmark reserves the right to move wine to an alternate storage facility and/or to charge additional fees for the storage of especially large orders over long periods of time.

A street address at which an adult over 21 years of age or older is available during daytime hours to receive wine is required. We therefore recommend a business address wherever possible. Wine cannot be shipped to a P.O. Box nor to an APO address. It cannot be shipped via the United States Postal Service. If wine is not accepted on the first delivery attempt, Benchmark reserves the right to invalidate its quality guarantee as repeated delivery attempts may subject the wine to undue temperature stress.

Benchmark guarantees that wine is in excellent condition, or the condition that is stated in its offer, at time of delivery if it is shipped by the method recommended by Benchmark, within the laws of the state into which it is shipped and is accepted on the first delivery attempt. If you receive a bottle of wine for which the condition is not excellent and which does not match the description, please notify us at warehouse@benchmarkwine.com within 24 hours. Benchmark cannot accept return of any bottle of wine that has been opened or altered nor any bottle of wine that has been out of its possession for more than 6 months.

Excellent condition is based on the age of the wine. For bottles less than 20 years old, it is: base neck fill or better (fill within 3 cm of the bottom of the cork if the bottle has no shoulder), no sign of seepage or cork failure, relatively clean and undamaged label and capsule. Good wine color. Small nicks or marks on the label or capsule do not count against excellent condition. For wines over 20 years old, top shoulder fill or better (within 4 cm of bottom of cork if bottle has no shoulder), relatively intact label and capsule. Good wine color. Modest label or capsule nicks, tears, moisture stains, mildew stains, discoloration or oxidation does not count against excellent condition for wines of this age. Older white wines often take on a golden or orange color. Older red wines often take on a brick tone. Such color change does not count against excellent condition if it is consistent with the wine and the age.

For high value bottles of older wine, we can provide digital photos. Please contact warehouse@benchmarkwine.com.

If you make an error in ordering, please contact us immediately. There is a 15% fee for any order cancelled after the credit card batch has run (usually the evening of the same day). Orders are non-cancellable after 30 days from the date on the invoice, including pre-arrival wines and wines being held in our warehouse. Orders that are completed and shipped to an address outside of the United States are not cancellable or refundable for any reason. Orders that are completed and shipped to an address in the United States are not cancellable or refundable for any reason, unless it is due to a provenance issue.

Benchmark sells some of its items on a pre-arrival or futures basis. At time of sale, an estimated arrival time will be provided. This is only an estimate. Due to circumstances beyond Benchmark's control, some items may be delayed beyond the expected date. Pre-Arrival items are subject to our Order Cancellation Policy, except for wines specially sourced. Then the cancellation policy does not apply and all sales are final. Please contact shipping@benchmarkwine.com with questions about the status of your pre-arrival items.

Sales tax is charged for all orders shipped to addresses in California, including to storage facilities in California or picked up at our facility. Sales taxes may be charged for shipments into other states where such laws apply. Shipment to some countries outside of the United States requires the payment of duties by the recipient. Recipients outside the United States are required to know and comply with the laws of their countries.

Benchmark Wine Group offers certain wines on a pre-arrival or futures basis at UN-TARIFFED prices, even though these wines may currently be subject to import duties and tariffs. These wines are clearly identified on our website and in our offer emails with the following message:

Price does not include U.S. import tariffs that may be due from the buyer upon arrival. Please refer to our Terms & Conditions of Sale.

This means the listed price for these wines does not include any existing or future tariffs. All taxes, duties, and/or tariffs imposed at the time of delivery to the U.S. are the sole responsibility of the buyer and must be paid before the wine can be released.

Wines subject to tariffs are specially sourced, the order cancellation policy does not apply, and all sales are final.

While Benchmark inspects each bottle of wine that it sells and endeavors to describe each bottle that it does not deem to be in excellent condition that might affect its drinkability, certain spoilage mechanisms are undetectable. Benchmark makes no specific representation of drinkability of any particular bottle of wine. Benchmark makes no representation of the suitability of any particular bottle of wine as an investment or for any other purpose.

Prices and availability are subject to change without notice. Due to variations in condition and sourcing, different bottles of the same wine may occasionally be posted with different prices. Due to the real time nature of our website, items are not removed from our inventory until after successful 'check out'. Invoices, verbal and email confirmation notwithstanding, no item is guaranteed to be available until it has been pulled for shipping.

With the proper credit application on file, customers may place orders on terms with check or wire transfer payment due 10 days after order is finalized. If payment is not received within 10 days of invoice date, that invoice is subject to cancellation without notice. Orders which are cancelled after 10 days from the invoice date, either by the customer or by Benchmark Wine Group due to non- payment, are subject to a 5% restocking fee.

Benchmark Wine Group works very hard to accurately describe all products and provide world class service in all aspects of its operation. Please contact us immediately if you believe an error has occurred and we will attempt to rectify it or reach an amicable arrangement. Our maximum liability in any circumstance is limited to the purchase price of an item.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.

This site is provided on an "as-is" and "as available" basis. No representations or warranties of any kind are made, express or implied, as to the operation of this site or the information, content, materials or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, this site's owner disclaims all warranties, express of implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. This site's owner does not warrant that this site, its servers, or Emails sent from this site are free of viruses or other harmful components. This site's owner will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.

Certain state laws do not allow limitations or implied warranties or the exclusion of limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you might have additional rights.

Benchmark Wine Group Privacy Notice

Last updated: January 1, 2022

Contents

1. Types of Information We Collect

Information You Actively Submit: If you purchase from us, register for an online account with us, use the "wine alert" features of our online services, sign up for updates and marketing communications from us, request specific products from us, contact us for customer service, or otherwise interact with us via our online services or in one of our stores, we may collect personal information about you, including the following:

Contact Data, which may include your name, alias, mailing address, email address and telephone number; Order information and Account Data, which may include your contact data, payment card information, billing address, birth date and the details of the products or services you have ordered, purchased or requested from us; Wine Alerts and Favorite Wines Data, which may include your contact data and the products or services you are interested in; Social Media Data, which may include your social media interactions with us (e.g., if you "like" or "share" or "comment" on something you see on our social media platforms) and any information you actively provide to us for social media marketing purposes. We may also use services provided by third-party platforms (such as social networking and other websites) to choose and target lookalike audiences on such platforms and to create own advertisements, and we may provide a hashed version of your email address or other information to the platform provider for such purposes; Correspondence Data, which you voluntarily provide to us when booking an appointment or signing up for an event we are holding, making inquiries to customer service, comments on our social media, survey feedback, interests if you choose to participate in our wine club program, and any other information you actively provide to us. Information Passively Submitted on our Online Services: When you use our online services, we collect information from or about the computer, phone or other device on which you have installed, or from which you access, our online services, and information about your usage of our online services, including the following:

Technical Data, which includes your IP address, browser type and version, device identifier, location and time zone setting, network and/or service provider, operating system and platform, page response times, and download errors; Online Usage and Interaction Data, which includes the websites you visited before and after visiting our website, products you viewed or searched for on our online services, length of visits to certain online pages, online page interaction information (such as scrolling, clicks, and mouseovers), methods used to browse away from online pages, your interactions with our marketing emails (such as whether and when you opened an email from us, and whether you clicked a link in the email or forwarded the email), and your interactions with our online ads. Cookies and Related Technologies: We and our business partners may use cookies and other similar technologies such as pixel tags and web beacons to collect certain types of the Technical Data and Online Usage and Interaction Data described above as permitted by applicable law. For more information about the cookies and similar technologies we use, please see our How do we use Cookies in section 8 below.

No Children’s Information: Our online services are not intended for use by children under the age of 21. We do not knowingly register or otherwise collect personal information from any child under the age of 21 without the prior verifiable consent of the child's parent or guardian.

2. How We Use Information

We use the information we collect to conduct our business and to provide you with the best possible products, services, and experiences. The following categories of personal information are collected for the following purposes:

Contact Data to communicate with you, including about products and services you have ordered, or to send you updates about our products, services, or campaigns that may be of interest; or when you voluntarily enter to win a contest, sweepstakes or giveaway. Order Information and Account Data to create and manage your account on our website (for example to enable you to access, update and save your preferences to the account); fulfill your orders, including product customization requests. Favorites and Wine Alerts Data to provide you with the "Favorites" or "Wine Alerts" features of our online services, which allow you to identify and save products that you are interested in. Social Media Data to interact with you through our social media platforms; and administer social media marketing initiatives or social media advertising campaigns. Correspondence Data to respond to any specific queries when you contact customer service, to understand your preferences so that we can provide you with updates about our products, shipping methods, or services that may be of interest, provide you with a more tailored shopping experience when you arrive to our site, to administer sweepstakes and giveaways, or to improve our product offerings and customer experience based on your responses to a survey or product review. Technical Data and Online Usage and Interaction Data to provide, maintain, monitor, secure, debug, personalize and optimize our online services to and for you; provide you with customer service and technical assistance; and to generally develop and improve our products and services. We also use technical data that is automatically collected by cookies and related technologies to tailor our advertising and understand the effectiveness of our ads and social media campaigns. We also use your personal information for the following purposes (collectively, the "General Processing Purposes"), as permitted by applicable law:

Advertising and Marketing Activities: to provide you with relevant advertising and marketing communications, including updates on special offers or promotions, products and services that we believe you may be interested in, or to administer and let you know about events we believe you may be interested in. We may tailor the content of those communications based on our understanding of your preferences. Compliance with Laws: to perform activities necessary to ensure compliance with applicable national, state, provincial and other applicable laws, and to respond to requests from government authorities. Performance of Contracts: to perform our obligations and exercise our rights under our terms of use or any other agreement that you enter with us. Protection of Legal Interests: to protect our legal interests, such as in the event of a complaint or dispute. Merger or Sale: in the event that we, or some or all of our assets are acquired by or merged with a third-party entity or in connection with a prospective of completed merger, acquisition, sale, or other change of control, we may transfer some or all of the personal information that we have collected about you to another organization as part of that transaction. If we intend to transfer your personal information in connection with such a transaction, we may proceed with notice to you, grant you an opportunity to object, or seek your consent, as permitted or required by applicable law.

3. How We Share Information

In general, we do not share personal information about you with third parties for third-party marketing or advertising purposes. We may share personal information with the following types of third parties as permitted by applicable law:

Our service providers and business partners: we rely on affiliated and unaffiliated companies, agents and contractors to assist us with the provision of services and products to you, including: Online payment and fraud prevention service providers when you make a purchase; Delivery / logistics service providers, to deliver products you have purchased; Infrastructure and IT service providers, including cloud service providers to administer our website and your account if you register with us; Marketing, advertising and communications agencies to send you information about products and services that may be of interest to you; Providers of services related to some enhanced online features such as customer review or product recommendation engines; Advertising companies who help us provide tailored advertising and understand the effectiveness of our ads and traffic on our site; Providers of website testing / analytics services; or External auditors and advisers; We provide our service providers and business partners with access to your personal information so that they may provide services to us, subject to non-disclosure agreements and other data protection safeguards.

Third parties permitted or required by law: in certain circumstances, we may be permitted or required to disclose or share your personal information to comply with a legal or regulatory obligation. We may also disclose your personal information to third parties where disclosure is both legally permissible and necessary to protect or defend our rights, for law enforcement purposes, or to enforce our contracts or protect your rights. Third parties connected with business transfers: we may transfer your personal information to third parties in connection with a prospective of completed reorganization, restructuring, merger, acquisition or transfer of assets or other change in control, provided that the receiving party agrees to treat your personal information in a manner consistent with this privacy notice. Please note our online services may contain links to and from the websites of our partners or affiliates that are not owned or operated by us. If you follow a link to any of these websites, please review the privacy policies of third-party websites before you submit any personal information to them. We are not responsible for any privacy or security policies of these third-party sites.

4. How We Protect Information

We have implemented technical and organizational security measures intended to safeguard the personal information in our custody and control. Such measures include, for example, limiting access to personal information only to employees and authorized service providers who need to know such information for the purposes described in this privacy notice, as well as other administrative, technical and physical safeguards.

For example, when you place an order on www.Benchmarkwine.com, we use secure socket layer (SSL) technology, an encryption tool that provides security while transmitting information over the internet. We also use firewall technology, password controls, and other technological and procedural safeguards in respect of your online interactions with us.

While we endeavor to protect our systems, sites, operations and information against unauthorized access, use, modification and disclosure, due to the inherent nature of the internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others. We encourage you to take steps to help protect the confidentiality and security of your account and personal information, including by doing the following:

Reviewing your account periodically and immediately reporting any unexpected activity or unrecognized information; Installing the latest security updates and anti-virus software on your computer to help prevent malware and viruses; Using complex passwords (a minimum of 8 alpha/numeric cAsE sEnsitive characters including a $peci@l character); Not using the same password on more than one website; Not sharing your password with others; Password protecting your computer and mobile device; and Signing out/logging off of website sessions so that your session is closed, especially when using a public computer. You may come in contact with websites, emails, or texts that try to lure you into providing personal information with an offer such as a Benchmark Wine Group Gift Card. Benchmark does not sponsor or endorse these offers.

5. Your Choices and Rights

Update, Modify or Correct Your Information: We encourage you to contact us to update, modify or correct your personal information if it changes or if you believe that any information that we have collected about you is inaccurate. We may request information from you to honor your request, such as to ensure proper authentication or to verify the method to which the information was provided.

Rights under Applicable Privacy Laws: You may have rights under applicable privacy laws, including to access or erase certain personal information that we have about you, or restrict or object to certain activities in which we engage with respect to your personal information. To submit a request to exercise any such rights, please contact us using the details in section 7 below. If you are a resident of California, please also see our Supplemental California Privacy Policy in section 8 below.

6. Changes to This Privacy Policy

We may change, modify, add, or remove portions of this privacy notice at any time, in which case we will provide individuals with notice of such updates where required by applicable law and then upload the updated privacy notice to our website www.benchmarkwine.com. You should check this page periodically for changes. Your continued use of our online services or any of the other services described in this privacy notice following the posting of changes to this privacy notice will be considered your consent to those changes.

7. Contact Us

To exercise any of your privacy rights, or if you have any questions or concerns regarding this privacy notice or the data processing practices outlined herein, including the manner in which we or our service providers treat your personal information, please contact us as follows:

by email: privacyrights@benchmarkwine.com by phone: 707.255.3500 by toll free number: 833.587.2173

8. How We Use Cookies

Like many other organizations, we use cookies or similar digital tracking technologies on our website for a number of purposes as set out below. Cookies (or other similar technologies) can be placed on our website by us or by third-party partners we engage for our purposes.

Third-party cookies may also be deployed on our behalf on third-party websites (e.g., to measure the effectiveness of ads). We respect applicable law about cookies. In particular, we use cookies only with your authorization where this is required by applicable law. In any case, you may opt-out from cookies at any time by changing your browser settings accordingly. However, as a consequence of opt-out, certain functions, portions or features of our website may cease working or may prevent you from fully benefiting of our online services.

Categories of cookies

Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and these types enable us to remember things about you as a returning visitor. The main categories of cookies we use include:

Strictly necessary cookies: these cookies are essential in order to enable you to move around the website and use its features, and ensuring the security of your online transactions with us and online access to our website. Without these cookies, services you have asked for, such as completing a transaction, cannot be provided. These cookies don't gather information about you for the purposes of marketing. Performance cookies: these cookies allow us to count the number of visitors and collect information about how visitors use a web site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies may collect the IP address of the device used to access the site. All information these cookies collect is used to improve how our website works and the user experience. By using our website, you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings (please see "how to manage your cookies" section below). Functionality cookies: these cookies allow us to recognize you when you return to our website and allows the website to remember choices you make (such as your user name). They may also be used to provide services you have requested such as watching a video. The information these cookies collect may include your IP address, but the cookie does not contain your name, address, account details, etc., and they do not track your browsing activity across other websites. By using our website, you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings (please see "how to manage your cookies" section below). First and third-party cookies: whether a cookie is a first- or third-party cookie depends on which website the cookie comes from. First-party cookies are those set by or on behalf of the website visited. All other cookies are third-party cookies. Targeting/Marketing cookies: these cookies make marketing and advertising content more relevant to you. We or a third-party advertising network that we work with may collect information relating to your browsing history and interests to deliver relevant advertising to you. The advertisement network partner may use marketing cookies, pixels or similar technologies to collect usage, navigational or other statistical data about your activities on our websites and mobile applications and other websites and apps (such as web pages you visit, ads you click on) and use this information to make predictions about your interests and provide you targeted advertising based upon your interests. These parties may also use this information to limit the number of times you see the same advertisement on our websites or mobile applications and to help measure the effectiveness of advertising campaigns. To learn more about your options and how to opt-out of interest-based advertising, please see "opting-out of interest-based advertising" under "how to manage your cookies" below. Personalization cookies: cookies may also be used on our website to personalize your shopping experience and enable you to use certain function (such as "add to Favorites" or "Save" certain preferences) to conduct internal testing on what works best for our customers. How to manage cookies: To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Alternatively, you can search the Internet for other independent information on cookies. Purposes of use of cookies

We use cookies for the following purposes:

Enable basic functioning of our website; Web analytics to improve our website (structure, features, accessibility and usability, content, or to fix any technical issues through gathering relevant technical data); Enable certain basic functions of online browsing and shopping with us (for example, save information you generated or provided on our website such as preferred items, items placed in the cart); To provide targeted advertising and monitor the effectiveness of our online ads and marketing (by recording your interactions with our ads on third-party websites, our social media platforms or our marketing emails); and Learn more about your preferences and internet browsing habits to provide you with tailored web-visit. Opting-out of Interest-Based Advertising: for more information about interest-based advertising and to understand your options, including how you can opt-out of receiving behavioral ads from participating third-party advertising companies, please visit the links below:

Network advertising initiative: http://www.networkadvertising.org/choices/ Digital advertising alliance of us: http://www.aboutads.info/choices/ Please note that even if you opt-out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes including analytics and you will still see ads from us, but the ads will not be targeted based on behavioral information about you and may therefore be less relevant to you and your interests.

To successfully opt out, you must have cookies enabled in your web browser (see your browser's instructions for information on cookies and how to enable them). Your opt-out only applies to the web browser you use so you must opt-out of each web browser on each computer you use. Once you opt out, if you delete your browser's saved cookies, you will need to opt-out again.

9. State Specific Rights

If you are a resident of California, please also see our California Consumer Privacy Policy (CCPA) on the tab below.

In this Supplemental California Privacy Policy, we, Benchmark Wine Group, disclose information about our data processing practices as required by the California Consumer Privacy Act of 2018 ("CCPA") and California law. This Supplemental California Privacy Policy is effective January 1, 2020 and is updated regularly, as applicable.

California Privacy Rights. California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties for the third parties' direct marketing purposes. Unless you request us to or consent to our doing so, Benchmark Wine Group does not sell any personal information to third parties for their own direct marketing purposes. If you have questions about these practices, please contact us at privacyrights@benchmarkwine.com. California law also provides residents with rights to request access to and deletion of certain personal information, to know whether personal information is shared, and to opt-out of the "sale" of personal information. Some California laws also may define "personal information" differently from this Privacy Policy.

California residents have the following rights:

  1. Right to Opt-out (“Do Not Sell My Information”): California residents have the right to opt-out of "sales" of their personal information. To exercise this right, email us at privacyrights@benchmarkwine.comwith "California request to opt-out" in the subject line, or use the contact details in section 7 of our general Privacy Policy above.

    Contacting us using the email above allows us to receive and begin working on your request most efficiently, but if you prefer to talk to someone on the phone, or you have a disability that makes it difficult to contact us via email, you may call 707.255.3500 or our toll free number 833.587.2173 to submit a request.

  2. Right to Know: California residents have the right to request that we disclose what personal information we collect, use, disclose and sell about them specifically. To submit a request to exercise this right to know, please email us at privacyrights@benchmarkwine.com with "California request to know" in the subject line, or use the contact details in section 7 of our general Privacy Policy Please specify in your request the details you would like to know, including any specific pieces of personal information you would like to access.

  3. Right to Delete: California residents have the right to request the deletion of personal information that we collect or maintain about them. To submit a request to delete personal information, please email us at privacyrights@benchmarkwine.com with "California request to delete" in the subject line, or use the contact details in section 7 of our general Privacy Policy Please specify in your request the personal information about you that you would like to have deleted, which can be all of your personal information as required by the CCPA.

  4. Right Not to be Discriminated Against: You may not be discriminated against because you exercise any of your rights under the CCPA in violation of Cal. civ. code § 1798.125.

Financial Incentives: from time to time, we offer consumers who provide their email address, phone number and/or zip code to us for the purposes of receiving our marketing communications, free shipping, or sometimes a discount on an order. Consumers may opt-in by entering their information when prompted upon first visiting our website. Consumers may opt-out of marketing communications at any time by following the instructions in such communications. Consumers may also exercise their rights at any time by emailing privacyrights@benchmarkwine.com. The financial incentive is permitted under the CCPA because it is not discriminatory in nature - it does not deny consumers their rights under the CCPA or discriminate against consumers who may have exercised their rights under the CCPA.

If you submit a request to exercise your CCPA rights, we may ask that you provide certain information to verify your identity. If you have a password-protected account with us, we may verify your identity through our existing authentication practices for your account. The information that we ask you to provide to verify your identity will depend on your prior interactions with us and the sensitivity of the personal information at issue. We will respond to your request in accordance with the CCPA. If we deny your request, we will explain why.

Authorized Agent: If you would like an authorized agent to submit a request on your behalf, please send us an email at privacyrights@benchmarkwine.com for instructions and details on proof required for use of an authorized agent.

Shine the Light Law

California residents are entitled once per year to request and obtain certain information regarding our disclosure, if any, of your personally identifiable information to third parties for their direct marketing purposes during the immediately prior calendar year. to make such a request, please send an email to privacyrights@benchmarkwine.com with your full name, email address, and postal address in your message. In response to your request, we will provide you with a notice describing the cost-free means to opt-out of our sharing your personally identifiable information with third parties with whom we do not share the same brand name, if the third party will use it for their direct marketing purposes.

Benchmark Wine Group

445 Devlin Road
Napa, CA 94558

Phone: 707.255.3500
Fax: 707.255.3503
SMS: 707.200.4049

Questions?

Monday-Friday 8:30am-4:30pm
Shipping Questions?
orders@benchmarkwine.com

Included in Wine Enthusiast's 50 Best Wine Retailers in America